Rachel Sours, HIS
Hearing Instrument Specialist
Rachel Sours started her journey with Willoughby Hearing in 2006. She has worked in many roles serving patients and her fellow colleagues. She is passionate about getting to be that friendly voice on the phone and the warm face when patients come in. Rachel loves the Pacific Northwest and the art it provides. She loves getting to serve and to pay it forward. Rachel comes at everything giving it her all, as well as a very thoughtful approach. A positive, and most importantly, effective patient journey are paramount to what she strives for in the care her clinic provides.
Patient Services Coordinator/Audio Tech/Lab Tech
I began working in the hearing industry 4 years ago and have been with Willoughby Hearing for 2 years.
I am a licensed CMA, receiving my Degree in 2013. Patient care and administration is what I love to do. The happiness that comes across someone’s face when they can finally hear and understand words clearly again is why I have chosen this career path. Hearing connects people to their world and it’s a privilege to be part of a team that provides the very best in hearing health care.
I grew up locally in Forest Grove, graduating from Forest Grove High School in 1989. I have lived my adult life in Forest Grove, Banks and currently Hillsboro. When I am not in the office I enjoy spending time with my 4 adult children, as well as my parents and other loved ones. Call me today, I will gladly help you get started on your incredible journey to better hearing health.
Had a broken piece that needed fixing, called, they said come right in. I did. It was replaced within 20 miles utes no cost to me. Wonderful helpful, and I so appreciate the reepair.Gwen Neale, on Google
EXCELLENT CAREJolene Adams, on Google